Shipping & Returns

All Orders above ₹799/- shall be eligible for Free Delivery within India (select pin codes and billing value/sub total order value after discount).

Orders received before 12:00 AM IST (Indian Standard Time) usually ship out the same business day. Orders received after this time generally leave the next business day. Please note that our international delivery partner, DHL/FedEx do not deliver orders on weekends.

Important Notice (Octroi, Local Inward Taxes and Levies etc.)

In certain states/cities/zones, local authorities, state or municipal agencies may levy an additional amount as entry fee. We at chadotea.in work in a way that the clearance with different authorities and govt. agencies is smooth to ensure that the package reaches you as quickly as possible, but in these specific cases, the additional charge will have to be borne the customer. (Customs): It has come to our notice that the Customs Department in Italy, Costa-Rica and Czech Republic may have begun charging an additional amount as Custom Clearance fee. We at chadotea.in work with the customs clearance departments of different countries to ensure that the package reaches you as quickly as possible, but in these specific cases, the additional charge will have to be borne the customer.